• LifeSize Hardware

    The video conference in the Suzhou conference room Room1, the hardware is shown in the figure, they are very very hot, do we have any way to cool down? Because they are always on!   (sorry, I don't know wh...
    last modified by c.jiang
  • Joining a meeting with a LifeSize number

    Hi all, How can I join a meeting ith a lifesize number ? Can't find the information! :-) Thanks!
    last modified by olivierjacquot
  • Price List for APAC-2019

    Hi, I would like to have an access to the APAC MSRP price list. Could you, please guide me on this?   Thank you in anticipation!   Regards,   Pankaj Jha ZeroMiles Technologies Services Pvt Ltd, Mum...
    last modified by pankajjha
  • Can you connect an external microphone via an xlr to 3.5m to the 3.5mm input of the 600 or 800 series units?

    We are looking to see if we can connect a Shure xlr wireless mic system  to the 3.5 mm mic input on the 600 and 800 series units. We would use an xlr to 3.5 mm adapter to connect the Shure wireless mic receiver o...
    last modified by chris_mulios
  • How To Manually Upgrade your Icon

    These Instructions are for the Icon 400, 450, 600 and 800. To manually upgrade your Icon, you will first need to make sure that its Maintenance Key is up to date. To do this, browse to your unit's web interface by g...
    created by cmcclure
  • Recordings show participants equally?

    I'm new to video conferencing.  We just purchased a lifesize phone + 4 licenses.  Our specific needs are to be able to conference 2 people at a time and to be able to record these calls.  However, the r...
    last modified by ancoit
  • EMEA Lifesize Partner Update Call

    Hi all,   Can someone please advise what time the EMEA Lifesize Partner Update Call is on 26/3/19? Also cannot see any details for how to join on the save the date email, will this come on a later email? &#...
  • Store Purchase

    Hi Lifesize team   I've a question on Community store purchase.  After I earned sufficient points to buy Bluetooth speaker, I clicked on purchase and my total points went off for it.   Neither any co...
    last modified by shankar.selvam
  • Lifesize ROOM Update "Browse"-Button not working

    Hi,   I have here a LifeSize ROOM (firmware version LS_RM1_3.0.7), and I woul like to do a firmware update. When I go to the maintenance-tab, click on "System Upgrade", and then on "Browse", the cursor spins for...
    last modified by frausch
  • How to Invite Others to the Community

    One of the many goals of the community is to share content... that said, we need to make it easy to share the community itself. How do you invite other people to the Lifesize community: Click Browse in the header, a...
    last modified by michaelt
  • How to Create a Discussion/Post

    Discussions are how you ask a question or start a conversation in the community. To Create a Discussion: Navigate to the place you want to start your discussion. From the front page, there are 2 different ways to do...
    last modified by michaelt
  • How do I access past meeting recordings?

    I can't see where to access past recordings from the desk top. Please advise. Thanks.
    last modified by juliehawk
  • Lifesize for Microsoft® Teams Integration?

    I would love to get more information reagrding this integration?  We are starting to use Microsoft Teams in our environment.  
    last modified by jjohnson@gray.com
  • Support Telephone Numbers

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    created by cmcclure
  • Passport 2 remote

    I have run into an issue with the remote on our Passport 2 not changing the options on screen. The light on the camera shows activity whenever you try the remote but options are not changing. I can not even get past t...
    last modified by jzigelhofer
  • Test Call Addresses

    I'm trying to use a lifesize team mp with a first generation phone. I've set everything up successfully but can't find any working addresses to make a test call to. Any information about making a test call would be ap...
    last modified by tangoetestaccount
  • Important Notice: Update your Firewall Settings

    Upcoming Lifesize releases will require customers with firewall rules in place to make a few updates to their settings. If applicable, please make the following adjustments to your firewall settings to avoid possible ...
    created by cmcclure
  • Global End User and Admin Training Calendar

    Here at Lifesize we strive to make connecting people across the workplace as simple and easy as possible and as we expand globally, more users are engaging across the world. As our users and partners operate out ...
    created by cmcclure
  • Coming Soon: Lifesize for Microsoft® Teams Integration

    Microsoft Teams is the next evolution of communication within the Microsoft Office 365® platform. Lifesize will introduce a new integration with Microsoft Teams that fits into a user’s existing workflo...
    created by cmcclure
  • Why is there a 30 sec delay for echo cancellation?

    When joining a meeting from our directory we notice a 30sec delay for echo cancelation.  Could you provide any insight as to what may be happening?   I attached a photo of what is shown in the unit rega...
    last modified by jjohnson@gray.com