• Recordings show participants equally?

    I'm new to video conferencing.  We just purchased a lifesize phone + 4 licenses.  Our specific needs are to be able to conference 2 people at a time and to be able to record these calls.  However, the r...
    last modified by ancoit
  • EMEA Lifesize Partner Update Call

    Hi all,   Can someone please advise what time the EMEA Lifesize Partner Update Call is on 26/3/19? Also cannot see any details for how to join on the save the date email, will this come on a later email? &#...
  • Store Purchase

    Hi Lifesize team   I've a question on Community store purchase.  After I earned sufficient points to buy Bluetooth speaker, I clicked on purchase and my total points went off for it.   Neither any co...
    last modified by shankar.selvam
  • Lifesize ROOM Update "Browse"-Button not working

    Hi,   I have here a LifeSize ROOM (firmware version LS_RM1_3.0.7), and I woul like to do a firmware update. When I go to the maintenance-tab, click on "System Upgrade", and then on "Browse", the cursor spins for...
    last modified by frausch
  • How to Invite Others to the Community

    One of the many goals of the community is to share content... that said, we need to make it easy to share the community itself. How do you invite other people to the Lifesize community: Click Browse in the header, a...
    last modified by michaelt
  • How to Create a Discussion/Post

    Discussions are how you ask a question or start a conversation in the community. To Create a Discussion: Navigate to the place you want to start your discussion. From the front page, there are 2 different ways to do...
    last modified by michaelt
  • Lifesize for Microsoft® Teams Integration?

    I would love to get more information reagrding this integration?  We are starting to use Microsoft Teams in our environment.  
    last modified by jjohnson@gray.com
  • How do I access past meeting recordings?

    I can't see where to access past recordings from the desk top. Please advise. Thanks.
    last modified by juliehawk
  • Support Telephone Numbers

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    created by cmcclure
  • Passport 2 remote

    I have run into an issue with the remote on our Passport 2 not changing the options on screen. The light on the camera shows activity whenever you try the remote but options are not changing. I can not even get past t...
    last modified by jzigelhofer
  • Test Call Addresses

    I'm trying to use a lifesize team mp with a first generation phone. I've set everything up successfully but can't find any working addresses to make a test call to. Any information about making a test call would be ap...
    last modified by tangoetestaccount
  • Important Notice: Update your Firewall Settings

    Upcoming Lifesize releases will require customers with firewall rules in place to make a few updates to their settings. If applicable, please make the following adjustments to your firewall settings to avoid possible ...
    created by cmcclure
  • Global End User and Admin Training Calendar

    Here at Lifesize we strive to make connecting people across the workplace as simple and easy as possible and as we expand globally, more users are engaging across the world. As our users and partners operate out ...
    created by cmcclure
  • Coming Soon: Lifesize for Microsoft® Teams Integration

    Microsoft Teams is the next evolution of communication within the Microsoft Office 365® platform. Lifesize will introduce a new integration with Microsoft Teams that fits into a user’s existing workflo...
    created by cmcclure
  • Why is there a 30 sec delay for echo cancellation?

    When joining a meeting from our directory we notice a 30sec delay for echo cancelation.  Could you provide any insight as to what may be happening?   I attached a photo of what is shown in the unit rega...
    last modified by jjohnson@gray.com
  • When might there be more Lifesize user or admin training?

    I missed the training at the end of August.
    last modified by jjohnson@gray.com
  • Upgrade ICON600

    Hello,   I have my Life-size UVC Platform in version 1.4.4 and our icon 600 in old versions (LS_RM3_2.0.10 (100), LS_RM3_2.10.0 (1981)...)   I'd like to update all icon to LS_RM3_3.6.0 (2402).   Is i...
    last modified by cdej
  • Store Contacts

    Can someone from Lifesize contact me please regarding the store, as I'm unable to messagetlindsey, or jofczarzak, due to us not following each other...  think this needs to be amended as you've been given as cont...
    last modified by pete.shora
  • Badges and Points

    What is the point of badges? Badges are symbols of achievement within the Lifesize community. We want you be proud of your badges, but we also want you to be recognized by others for having earned your badges. Many of...
    last modified by michaelt
  • Lifesize Sales Specialist

    Can someone send me the link to Lifesize Sales Specialist training? I can't find it. I was told I need to complete before month end.
    last modified by sdupre