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jsaylor
How to enter SSH commands for Icons is a somewhat routine question we are asked here in Support, so I figured I'd put together a simple post regarding where to find the commands, and how to enter them. This post will not cover accessing the unit over SSH, only where to get the commands, and how to enter them.   TLDR: In the rbsh> prompt, ignore…
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skythespy
Click to view contentIcon Factory Reset via Display UI: This is one of many ways to perform a factory reset on your Icon device. In particular - this method will use the Lifesize remote control to navigate the on-display User Interface. *please note a factory reset will wipe out all of your local settings*   First: select the right-most option from the top-most…
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tdodson
This document will help you enable Auto Reboot on Icon series running 2.9.0 or higher.   You may also Check out our Icon help page that explains this in further detail here: http://www.lifesize.com/icon-help/en/advanced-topics-scheduling-automatic-reboot.html   NOTE: A system that is idle and has been operating for more than 24 hours (without…
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jsaylor
This document will provide you with steps to configure a basic anti-spam setup.
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rick
Click to view content  There are times when the Generation 2 phone will go into a state where it will not initialize completely after a reboot or when moved. The first step in troubleshooting the issue is to re-seat the Lifelink cable. The Lifelink cable can be a bit temperamental and re-seating the cable can help resolve this issue. You may also need to try another…
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mphillips13
This document will provide steps for a Lifesize Cloud User to change their Email address by themselves.
in Knowledge Base