•                         LIFESIZE CEO STATEMENT REGARDING ZOOM SECURITY VULNERABILITY

    As you may be aware, late yesterday a security researcher disclosed a serious security vulnerability with Zoom’s service which makes it possible for any malicious website to enable a user’s camera without ...
    cmcclure
    created by cmcclure
  • Find out what's new!

    We’ve replaced the individual product What’s New pages in the help files with a new, combined page that provides a single location for the latest product/feature updates. Available in English, French,...
    cmcclure
    created by cmcclure
  • Now Available | New integrations and features for Lifesize Share

    We are excited to announce that support for ScreenCloud digital signage and the Kaptivo whiteboard camera system will be fully enabled for Lifesize Share by the end of this week (6/21). In addition...
    cmcclure
    created by cmcclure
  • NOTICE | Audio Conferencing Changes

    We will soon be making improvements to allow you to configure your meeting invites for how your organization collaborates. Along with this change, we previously communicated that customers who do not have audio confer...
    cmcclure
    created by cmcclure
  • How To Manually Upgrade your Icon

    These Instructions are for the Icon 400, 450, 600 and 800. To manually upgrade your Icon, you will first need to make sure that its Maintenance Key is up to date. To do this, browse to your unit's web interface by g...
    jsaylor
    last modified by jsaylor
  • Lifesize Share Datasheet

    Lifesize Share eliminates the clutter and delivers a truly wireless solution for sharing your media.
    cmcclure
    created by cmcclure
  • URGENT: Google Chrome Webapp and Lifesize Share Notification

    Hello and happy Friday,   This proactively notification is to inform customers who are using the Lifesize Webapp product or Lifesize Share with Chrome version 69.  This version of Chrome asks users to accep...
    cmcclure
    created by cmcclure
  • Icon Flex - Automatic Software Update feature

    Automatic Software Update feature for Icon Flex released in version 2.5.1.   You do not have to have a Lifesize Cloud subscription for this to work although we do use the Cloud as our back-end to perform the fun...
    harishm
    last modified by harishm
  • Steps to test the Lifesize camera

    Below are the steps to test Lifesize Camera (Camera 10X, Camera 200). You may face below issues which are very rare. like, 1. Camera not detected by codec. 2. Camera not sending video. 3. Camera is sending bla...
    harishm
    last modified by harishm
  • Icon 600 - Audio problem: "Failed to correct a problem with your audio system"

    Generally speaking; this issue is due some failure in the system heuristics that tell it "The speaker device and microphone device are NOT properly calibrated and synced up together".   The best way to avoid thi...
    skythespy
    last modified by skythespy
  • End-of-Sale Customer Notification

    Dear Lifesize Customers,   As many of you already know, we have reached the conclusion of the end-of-sale process for the Lifesize® UVC products below and corresponding Assurance Maintenance Services (AMS) ...
    ehawesdurbin
    last modified by ehawesdurbin
  • SERIAL/RS232 control system integration

    It's important that you set the following settings:   RS-232 Port Shell= Automation Shell RS-232 Port Baud Rate= Match Controller Requirements RS-232 Port 1 Flow Control= Match Controller (Hardware/Software)...
    michaelt
    created by michaelt
  • Bulk upload to UVC Videocenter

    If you've ever had a client ask, can I do a bulk upload of files to my UVC VideoCenter, we have leveraged a "beta feature" that isn't commonly known about and created a document that describes it step by step for you....
    richdwa
    last modified by richdwa
  • Procedure to open UVC MP CDR in Internet Explorer Browser

    1) Download .xml files (Ex. 00.xml) from UVC MP web UI ---> Logs ---> Bridge CDRs section 2) Save attached cdr.xsl in a same folder (unzip it). 3) Open .xml file in WordPad or notepad++ and Insert following li...
    michaelt
    created by michaelt
  • AntiSpam Configuration for 220s

    michaelt
    created by michaelt
  • Manually Editing the Address Book in your UVC Platform

    This document will show you where to add manual entries for your UVC Platform's address book, and provide you with examples of where to put the information in your units.
    michaelt
    created by michaelt
  • Manually Adding UVC ClearSea Directory Entries

    This document will show you a couple of places to add manual directory entries for UVC ClearSea-paired units and users.These entries are made from the ClearSea server itself.
    michaelt
    created by michaelt
  • Lifesize UVC Video Center Datasheet

    Learn how Lifesize UVC Video Center delivers on-premises HD streaming, recording and auto-publishing. This datasheet provides a product overview and detailed specifications.
    elizabethh
    last modified by elizabethh
  • The Lifesize Connection

    This is your Lifesize Connection Customer Newsletter.   rev. 2 2018
    michaelt
    created by michaelt
  • Video Center Ports

    Network ports used for sending content to and viewing content from Videocenter
    kpinkham
    last modified by kpinkham