I get an invalid file error when I try to upgrade my ClearSea server.docx

File uploaded by behappy Employee on Jan 29, 2015
Version 1Show Document
  • View in full screen mode

When I try to upgrade ClearSea with the DIP file from the web site, I get an error telling me that the uploaded file is invalid.

Some customers see'The uploaded file is invalid' when trying to upgrade ClearSea

This is a known issue with Internet Explorer which corrupts the file as it is download - redownloading with Internet Explorer will not resolve the issue - the DIP file needs to be downloaded again, but with something other than Internet Explorer; Firefox and Chrome have both been confirmed as tested and working