Why I cannot dial directly into an On-demand or scheduled conference via BridgeIP##ConfID.docx

File uploaded by behappy Support on Feb 1, 2015Last modified by behappy Support on Feb 1, 2015
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Scenario:

I have created five On-demand or scheduled Conference ID for 1001-1005 but I cannot be dial directly to 1001 conference room.

When I dial the BridgeIP##1001 it always hits the virtual operator. But when I dial BridgeIP##1002or1003or1004or1005 I can enter the conference room directly.

When I am in the virtual operator, I could select ID 1001 Conference Room and enter.

 

Solution:

The H323_username or SIP_username=1001 of the bridge is conflicting with the conference. That makes it the same a just dialing the bridge itself. To resolve this need to set the H323_username or SIP_username of the bridge to be outside of the conference ID range.

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