How to properly erase CLOUD profile remnants / roaming data

Document created by skythespy Support on Mar 4, 2015Last modified by skythespy Support on May 7, 2015
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Sometimes it will  be desirable to uninstall CLOUD be it for troubleshooting or what have you.

You'll notice that like many programs -- when you re-install it, your profile information / auto-login will be remembered.

 

To properly delete this information, here is where that information is stored on your local machine

 

Macs:

/Users/<username>/Library/Application Support/Lifesize Cloud

 

Windows:

C:\Users\<username>\AppData\Roaming\Lifesize\LifesizeCloud

 

Please note that some of these directories may be 'hidden' or 'invisible' to you by default.

If that's the case try typing the directory address manually in the explorer address bar.

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