Camera issues -- Lifesize Cloud application Windows version

Document created by wolfgang Support on Sep 21, 2015
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If you start your Cloud application under Windows, please be aware that there will be no video from your camera. You need to login in order to create the ini file needed. Once you're logged in, the video will work normally.

This is only under Windows, MAC versions are different.


Please let me know if you have any questions about it.




Best regards,



Wolfgang Ulrich

Sr. Technical Support Engineer L3

LifeSize Communications

1-877-LIFESIZE (US/Can)

00 800 5433 7493 (EU)