Error codes while downloading the Lifesize cloud client

Document created by pbathini on Oct 12, 2015
Version 1Show Document
  • View in full screen mode

We usually come across the error codes ( for eg: 0x80070005- Access is Denied) while installing the client software.

 

Possible cause could be:

1. Microsoft .NET Framework (not updated)

2. Redirection URL is blocked

 

Solution:

1. Make sure you have the administrator privileges on the system in which you are trying to install the LS Cloud Application.

2. Upgrade the Microsoft .NET Framework

3. From your system, click the Windows Logo and R Keys together > type %Temp% Windows Explorer will bring you to Temp folder, you can select all and hit DELETE

4. From your system, click the Windows Logo and R Keys together > type %Appdata% delete the folder Lifesize.

5. Re-install the software and it should be successful.

Attachments

    Outcomes