Lifesize recommends always running the latest version of your manufacturer’s graphics driver. Most of the time these drivers can be downloaded and installed from the computer manufacturer’s website. In some cases the computer manufacturer (i.e. Dell, Lenovo, HP) may have stopped releasing updates for your model and they also prevent you from running the automated install package released by the graphics card manufacturer (i.e. Intel, Nvidia, AMD). It has been common practice for computer manufacturers to force you to install their driver packages but they can often be very old even though the graphics card manufacturer has a newer version available. You can use this method to manually install the latest version of the drivers from the graphics card manufacturer.