How to Perform A Softphone Test (Windows)

Document created by tdodson on Mar 11, 2016
Version 1Show Document
  • View in full screen mode

In order to run a softphone test on your codec you will need:

  • A computer with an Ethernet port, Webcam, and microphone
  • And ethernet cable
  • Direct access to your Lifesize Codec

 

Your Lifesize Support Representative will provide you with a download link for the Softphone Client, as well as a Testing License.

 

 

Installing Softphone

To begin, download both the Softphone installer and License file.

 

Once downloaded, begin the installation by Double Clicking the installer.

Screenshot 2016-03-29 15.47.09.png

 

After the installation is complete, you will then need to select the license file that your Lifesize Support Technician provided you.

Screenshot 2016-03-29 15.48.03.png

Click "Browse" and select the License file you downloaded.

 

Screenshot 2016-03-29 15.48.37.png

 

Now Lifesize Softphone will launch.

 

 

You will then go through the First Run Configuration. On these pages, be sure to pick your Webcam and Microphone.

Screenshot 2016-03-29 15.48.47.png

 

 

*If asked, please be sure to allow access from the Windows Firewall.*

 

Screenshot 2016-03-29 15.49.59.png

Attachments

    Outcomes