How to Perform A Softphone Test (Windows)

Document created by tdodson on Mar 11, 2016
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In order to run a softphone test on your codec you will need:

  • A computer with an Ethernet port, Webcam, and microphone
  • And ethernet cable
  • Direct access to your Lifesize Codec


Your Lifesize Support Representative will provide you with a download link for the Softphone Client, as well as a Testing License.



Installing Softphone

To begin, download both the Softphone installer and License file.


Once downloaded, begin the installation by Double Clicking the installer.

Screenshot 2016-03-29 15.47.09.png


After the installation is complete, you will then need to select the license file that your Lifesize Support Technician provided you.

Screenshot 2016-03-29 15.48.03.png

Click "Browse" and select the License file you downloaded.


Screenshot 2016-03-29 15.48.37.png


Now Lifesize Softphone will launch.



You will then go through the First Run Configuration. On these pages, be sure to pick your Webcam and Microphone.

Screenshot 2016-03-29 15.48.47.png



*If asked, please be sure to allow access from the Windows Firewall.*


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