Release Notes – Lifesize Icon Series

Document created by elizabethh Employee on Mar 17, 2016Last modified by dmancinelli on Jun 19, 2017
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Software Version 3.3 for Lifesize Cloud Customers (June 12, 2017)

For Lifesize Cloud customers, this release provides general improvements and fixes several bugs.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 450

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: Icon ticket numbers are for internal tracking purposes only.

 

Fixed Issues

Icon Ticket #

Phone HD missing control screen and swap (change) piano key for the second connected camera

ICON-502

Changing presets on Icon 800 does not change the active camera

ICON-548

Added support for AZERTY keyboard layout for Phone HD

ICON-732

Changed button label from Tones to Keypad on the Lifesize icon user interface

ICON-741

ICON-742

Lifesize Icon web service crashed (restarted automatically)

ICON-943

SIP client changed to use TLSv1.2 for HTTPS, signed cert, and SSH

ICON-945

ICON-1277

ICON-1278

ICON-1279

Echo observed when using Icon with Digital Micpod

ICON-1073

Added UI enhancements to indicate moderator has issued a Mute-all

ICON-1101

Icon respects moderator mute all state when joining a call as a new participant

ICON-1104

Moderator mute is cleared if the moderator loses connection from the call

ICON-1105

Added command line interface commands for set conference mute-all on and mute-all off, and get conference mute-all

ICON-1108

Disabled the framing feature

ICON-1144

Calls Fail to Record to On-Premise UVC Video Center on Icon 600

ICON-1172

Paired ICON call got disconnected from VMR

ICON-1194

Current camera indicator is incorrect on Icon 800

ICON-1199

When adding multiple (DVI) cameras to the Icon 800, there is no way to select

the camera while out of call.

ICON-1200

Calendar button showing up when not subscribed to calendar

ICON-1212

Problems with On-prem recording when far end is terminated

ICON-1230

Updated certificate authorities (CA)

ICON-1241

ICON web showing error once X.509 certificate files uploaded

ICON-1264

Icon shows last frame from presentation even when presentation source has been removed

ICON-1309

Icon is not showing entries in Favorite list and recent list

ICON-1333

Updated the web icon

ICON-1358

Updated interoperability with NEC PBX system

ICON-1363

Replaced the video mute image

ICON-1404

Washed out image displaying locally on Icon 450

ICON-1443

Modified the moderator mute function

ICON-1451

Added a health/change event for SysAdmin_reboot

ICON-1489

ICON failing to start presentation when connected call Scopia MCU conference set

ICON-1494

Reset Auto Bandwidth Detection after call escalation and raised receiving bandwidth to maximum

ICON-1506

 

 

 

Software Version 3.2.2 for Lifesize Cloud Customers (April 7, 2017)

For Lifesize Cloud customers, this release provides general improvements and fixes several bugs.

 

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 450

Lifesize Icon 600

Lifesize Icon 800

 

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

  • Camera change on Lifesize Phone HD connected to Lifesize Icon 400 or Icon 800 sometimes reverts back to the original camera output. [ICON-1198]
  • Improve cloud-based service reconnection time in the event of server failure. [ICON-1316]
  • Address port overflow issues faced with VPSS FW. [ICON-1210]

 

Software Version 3.2.1 for Lifesize On-Premises Customers (March 1, 2017)

Software Version 3.2.1 for Lifesize Cloud Customers (February 21, 2017)

This release provides general improvements and fixes for Lifesize Cloud customers. This release includes fixes announced in the 3.2.0 release. This version will update all Lifesize Cloud customers with the latest fixes.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 450

Lifesize Icon 600

Lifesize Icon 800

 

Software Version 3.2.0 for Lifesize Cloud Customers (February 6, 2017)

This release includes general improvements and a number of important fixes identified in the following list. This release also includes improvements to reduce screen-sharing conflicts. See this community post for more details.

 

Lifesize recommends all Cloud customers apply this release to ensure the best experience going forward.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 450

Lifesize Icon 600

Lifesize Icon 800

 

Resolved Issues:

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

  • Customized background for an Icon does not appear on the Icon’s second display. [ICON-855]
  • Icon video froze during a video meeting room with on-premise recording when an incoming presentation was received. [ICON-1087]
  • Icon with Digital MicPods using OPUS causes jittery audio. [ICON-1158]
  • Lifesize Phone, 2nd Generation locks up after a cloud-registered Icon loses registration. [ICON-933]

 

 

Software Version 3.1.2 for Lifesize On-Premises Customers (December 21, 2016)

Software Version 3.1.2 for Lifesize Cloud Customers (December 20, 2016)

For Lifesize Cloud customers, this release provides general improvements and fixes several issues with calls and video presentations. This release also adds support for SIP 2 registration for Microsoft Skype for Business exchanges.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 450

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • Icon 400 stops working and reports error message: “Audio Manager Not Ready” [ICON-1142]
  • Issues involving video freezing during presentation. [ICON-718]
  • Issues with Icon 800 camera and presentation controls not working. [ICON-1169]
  • Call initiated on Icon 400 that is in a sleep state fails and reports error. [ICON-342]

 

Software Version 3.1.1 for Lifesize On-Premises Customers (December 7, 2016)

Software Version 3.1.1 for Lifesize Cloud Customers (November 30, 2016)

For Lifesize Cloud customers, this release provides general improvements and includes the following fixes.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 450

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • System reporting a “Communication Directory Manager Not Ready” error causing interference with directory operations. [ICON-537]
  • Multiple virtual meeting rooms not showing up in Meetings on Icons. [ICON-1093]

 

Software Version 2.11.3 for Lifesize Cloud Customers (November 9, 2016)

This release contains general improvements and enhancements to the following Lifesize Icon products.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

 

Software Version 3.1.0 for Lifesize Cloud Customers (October 28, 2016)

This release is the official release of Lifesize Cloud for the Lifesize Icon 450.

 

Products Affected:

Lifesize Icon 450

 

Software Version 2.11.2 for Lifesize Cloud Customers (October 2016)

This release fixes the following issue.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • Improved the time it takes for Lifesize Icon to reconnect to Lifesize Cloud in the event of a service interruption [ICON-948]

 

Software Version 2.11.1 for Lifesize Cloud Customers (September 27, 2016)

 

This release contains a hot fix for Lifesize Cloud customers.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • Fixed a minor issue with how Lifesize Icon uses bandwidth during a presentation [ICON-1001]

 

 

Software Version 2.11.0 for Lifesize Cloud Customers (September 19, 2016)

 

This release delivers support for 802.1x authentication and X.509 authentication. It also includes the ability to add an SSH key and fixes numerous bugs.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • Integrated audio mode does not disable volume control for some devices [ICON-508]
  • Lifesize Icon reports "Communication Directory Manager Not Ready" [ICON-537]
  • Lifesize Icon upgrade fails with error 19 [ICON-566]
  • Lifesize Icon 600 reboot moves the camera to the Home position instead of the last camera position used [ICON-574]
  • After changing the layout on Lifesize Icon from presentation to all callers, the user cannot change the layout again [ICON-659]
  • External voice calls through Cisco Unified Communications Manager v10 fail [ICON-716]
  • Incoming or outgoing audio issues with Lifesize Icon paired to Lifesize Cloud and registered to Avaya with some older versions of its software [ICON-719]
  • Change piano key/button from Tones to Keypad on Lifesize Phone HD [ICON-733]
  • Lifesize Icon web UI fails in some cases when web service goes down [ICON-943]

 

 

Software Version 2.10.0 for Lifesize On-Premises Customers (June 24, 2016)

Software Version 2.10.0 for Lifesize Cloud Customers (June 14, 2016)

 

For Lifesize Cloud customers, this release adds customization of the home screen buttons and time zones on Lifesize Phone HD. This release also resolves several bugs. Lifesize recommends all Lifesize Icon video systems customers upgrade to this release immediately.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • Lifesize Phone HD attached to a Lifesize Icon conference room system and paired to Lifesize Cloud service can be customized [ICON-572]
  • Some conference room systems are having trouble registering to Lifesize Cloud service [ICON-485]
  • Audio calls are dropped in some instances when a second SIP registration is present [ICON-447]
  • Camera feed intermittently goes black [ICON-263]
  • Fix translation issues in newly added strings [ICON-444]

 

 

Software Version 2.9.2 for Lifesize Cloud Customers (May 19, 2016)

This release resolves the following bug.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • Automatic update on some Lifesize Icon 400/600 systems fails via Lifesize Cloud [ICON-569]

 

 

Software Version 2.5.3 for the Lifesize Icon Flex Video Solution (April 26, 2016)

This release fixes an issue with anti-flicker settings.

 

Products Affected:

Lifesize Icon Flex

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

  • Lifesize Icon Flex does not stabilize value for anti-flicker in between reboots [PKS-9231]

 

 

Software Version 2.9.1 for Lifesize On-Premises Customers (April 26, 2016)

Software Version 2.9.1 for Lifesize Cloud Customers (April 19, 2016)


This release includes improvements to volume control on Lifesize Phone HD as well as a number of bug fixes.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

  • Swap Volume and Video Hide buttons (in call) on Lifesize Phone HD [ICON-351]
  • Volume indicator should time out on Lifesize Phone HD [ICON-350]
  • Packet Lost messages updated to be more informative [ICON-283]
  • Additions to the translation of Lifesize Icon and Lifesize Phone HD [ICON-444]
  • Lifesize Phone 2nd Gen presence indicators missing or incorrect in some situations [ICON-442]
  • Lifesize Icon continues to ring incoming call after the call is answered [ICON-405]
  • Lifesize Icon issue requires the system to be rebooted each morning [ICON-369]
  • Lifesize Icon loses pan, tilt and zoom position if you wake up the system while it is going to sleep [ICON-347]
  • Severe Tx Packet loss message displayed on systems with good network [ICON-310]
  • Losing output to displays in some cases [ICON-292]
  • Lifesize Phone 2nd Gen lockup observed [ICON-453]
  • Some video systems having trouble registering to Lifesize Cloud service [ICON-485]
  • Lifesize Icon set as Moderator gets muted in addition to the far end [ICON-450]
  • Lifesize Icon video does not sleep when Lifesize Cloud background is set and UI is set to "Hide" [ICON-276]
  • LDAP - Directory settings lost after reboot [ICON-264]
  • Incorrect translations for Mute Video [ICON-479]
  • French translation issue for button to control the far end camera [ICON-481]

 

 

Software Version 2.9.0 for Lifesize On-Premises Customers (March 7, 2016)

Software Version 2.9.0 for Lifesize Cloud Customers (February 29, 2016)

 

This release adds quick gestures for Lifesize Phone HD, provides an enhancement to the Lifesize Icon on-screen menu and eliminates several bugs.

 

Products Affected:

Lifesize Icon 400

Lifesize Icon 600

Lifesize Icon 800

 

NOTE: JIRA numbers [in brackets] are for internal tracking purposes only.

 

Contents:

  • Quick gestures have been added for Lifesize Phone HD attached to a Lifesize Icon system [ICON-294]
  • When you’re not in a call, the Lifesize Icon on-screen menu will hide after 10 seconds [ICON-329]
  • Automatic Reboot Scheduling can be enabled and set up via the command line [ICON-287]
  • CLISH command to enable video mute for Lifesize Icon [ICON-202]
  • CLISH command for End+Answer [ICON-231]
  • CLISH now supports more tab commands [ICON-241]
  • Transition to presentation from background shows local video [ICON-327]
  • The Lifesize Icon splash screen has a white mark that is clearly visible on bigger monitors [ICON-343]
  • When <Connection Lost, Please Wait..> is hit, 5 secs time-out causes Lifesize Icon to get disconnected from VMR after MCU Failover [ICON-358]
  • Connection Lost, Please Wait... error overlay displayed momentarily after call connection [ICON-365]
  • Lifesize Icon UI locks up during provisioning while loading directories [ICON-377]
  • Lifesize Icon remains in mute state when moderator unmutes all [ICON-378]
  • Lifesize Icon starts a loop of Muting>>Unmuting itself when user selects Mute button on RC after call connection [ICON-379]
  • Unmute from Lifesize Icon's MIC is not working in MUTE ALL VMR call [ICON-381]
  • Lifesize Icon unmutes itself when user mutes before call connection [ICON-387
  • Lifesize Icon auto answer mute is no longer working - answers as unmuted [ICON-388]
  • Pressing presentation button causes momentary frozen self-image [ICON-425]
  • Lifesize Icon MUTE will UNMUTE after a short time [ICON-435]
  • Lifesize Icon 800 - No video on 2nd monitor port when connected to AMX video switcher [ICON-258]
  • Camera feed intermittently goes black [ICON-263]
  • Lifesize Icon paired to Lifesize Cloud shows "Communication Signaling Service Not Ready" [ICON-268]
  • Lifesize Icon 800 on Lifesize Cloud - Loss of camera and displays upon wake [ICON-269]
  • Replace "Dual Stream" message with "Camera + Presentation" for Lifesize Phone HD [ICON-383]
  • Camera displays strong tint or solid red [CAMS-20]
  • Lifesize Icon - Lifesize Phone HD - Unable to add favorites when paired as user [ICON-319]
  • Lifesize Phone HD: Screen too sensitive to touch [ICON-376]
  • Lifesize Phone HD: Recording options showing up on a paired Lifesize Icon [ICON-252]
  • Lifesize Phone HD: HOME Button is not translated properly to Spanish/Italian language [ICON-279]
  • Lifesize Phone HD: PRESENT button on HOME UI is not translated properly in French language [ICON-281]
  • Incorrect French Translation on Lifesize Phone HD [ICON-391]
  • Lifesize Phone HD: Call Disconnect Button "END" is not translated properly for Russian language [ICON-285]
  • Lifesize Phone HD: MUTE VIDEO not translated properly on Mustang HD UI for Swedish language [ICON-286]
  • Lifesize Phone HD - Unable to dial from Favorites or Recents [ICON-293]
  • Disable timeout during the Lifesize Phone HD diagnostics run [ICON-437]
  • UI lock up - lsguid process stuck on a read operation - Affects Lifesize Phone and Lifesize Phone HD [ICON-266]
  • During a VMR call with moderator, Lifesize Phone shows red led but is not really muted [ICON-270]
  • Lifesize Phone UI locks up when Lifesize Icon is being provisioned [ICON-338]
  • Missing icons on the Lifesize Phone UI [ICON-364]
  • OSD freezes with message on Lifesize Phone "Graphical User Interface Not Ready" [ICON-421]
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