rev.06.21.2018 -- added additional nodes in London and Washington DC. Refer to the community post for more information.
All Lifesize cloud-based services, products, and features require communication over TCP port 443 with our micro service proxies. Failure to whitelist the following domain name or IP Addresses results in the Lifesize service and cloud-based features being unavailable.
|Fully Qualified Domain Name||IP Addresses|
Customers with firewall policies in place that are restricted to the node addresses used in Lifesize Cloud, must ensure their firewall rules whitelist all of the IP addresses outlined below. Failure to do so may result in loss of access to the service in the event of a fault or failure condition.
|Location||Front-End Server||SfB/Lync Gateway||Web App and Desktop App Tunnel Gateway|
|Dallas, TX, USA||126.96.36.199||188.8.131.52||184.108.40.206|
|Dallas, TX, USA||220.127.116.11||18.104.22.168|
|Dallas, TX, USA||22.214.171.124||126.96.36.199|
|Mexico City, Mexico||188.8.131.52||184.108.40.206|
|San Jose, CA, USA||220.127.116.11||18.104.22.168|
|San Jose, CA, USA||22.214.171.124||126.96.36.199|
|São Paulo, Brazil||188.8.131.52||184.108.40.206|
|Washington DC, USA||220.127.116.11||18.104.22.168|
|Washington DC, USA||22.214.171.124||126.96.36.199|
|Washington DC, USA||188.8.131.52||184.108.40.206|
|Washington DC, USA||220.127.116.11||18.104.22.168|
The new Lifesize clients, and the monitoring and calendaring micro services require communication over TCP port 443 with nucleusproxy.lifesizecloud.com. If you are unable to whitelist the domain, the current IP addresses are 22.214.171.124 and 126.96.36.199.
For customers unable to open the destination port 3478 to any IP addresses, you must whitelist the following servers for direct media.
|Location||Direct Media Servers|
|US East (N. Virginia)||188.8.131.52|
|US East (N. Virginia)||184.108.40.206|
|US East (N. Virginia)||220.127.116.11|
|US East (N. Virginia)||18.104.22.168|
|US East (N. Virginia)||22.214.171.124|
|US West (Oregon)||126.96.36.199|
|US West (Oregon)||188.8.131.52|
|US West (Oregon)||184.108.40.206|
|US West (Oregon)||220.127.116.11|
|US West (Oregon)||18.104.22.168|
|Asia Pacific (Mumbai)||22.214.171.124|
|Asia Pacific (Mumbai)||126.96.36.199|
|Asia Pacific (Singapore)||188.8.131.52|
|Asia Pacific (Singapore)||184.108.40.206|
|Asia Pacific (Sydney)||220.127.116.11|
|Asia Pacific (Sydney)||18.104.22.168|
|Brazil (Sao Paulo)||22.214.171.124|
|Brazil (Sao Paulo)||126.96.36.199|
This complete list of Lifesize Cloud front-end server addresses is always current and available under Advanced Settings on the Lifesize Cloud Admin Console.
Lifesize also announces new server locations and node addresses via the Lifesize Cloud Status Page located at status.lifesizecloud.com. Please subscribe so you’re always in the know.