on Apr 19, 2016Customers with firewall policies in place that are restricted to the node addresses used in Lifesize Cloud, must ensure their firewall rules whitelist all of the IP addresses outlined below. Failure to do so may result in loss of access to the service in the event of a fault or failure condition.
| Location | Front-End Server | SfB/Lync Gateway | Desktop Tunnel Gateway | Web App and New Desktop App Tunnel Gateway |
|---|---|---|---|---|
| Amsterdam, Netherlands | 5.153.63.162 | 5.153.63.168 | 5.153.63.167 | 159.8.41.131 |
| Chennai, India | 169.38.84.49 | 169.38.84.47 | 169.38.76.194 | |
| Dallas, TX, USA | 23.246.195.8 | 23.246.195.6 | 23.246.195.2 | 158.85.140.178 |
| Dallas, TX, USA | 184.173.213.195 | 184.173.213.201 | 50.22.103.178 | |
| Frankfurt, Germany | 159.122.100.42 | 159.122.100.57 | 159.50.10.10 | |
| Hong Kong | 119.81.134.226 | 119.81.134.228 | 119.81.134.231 | 119.81.152.130 |
| London, England | 5.10.105.200 | 5.10.105.201 | 159.8.144.180 | |
| Melbourne, Australia | 168.1.68.251 | 168.1.68.228 | 168.1.73.132 | |
| Mexico City, Mexico | 169.57.7.200 | 169.57.7.202 | 169.57.1.68 | |
| Milan, Italy | 159.122.152.111 | 159.122.152.119 | 159.122.153.194 | |
| San Jose, CA, USA | 192.155.215.197 | 23.246.216.98 | 192.155.217.58 | |
| San Jose, CA, USA | 169.45.75.100 | 169.45.75.102 | 169.45.78.148 | |
| Sau Paulo, Brazil | 169.57.160.228 | 169.57.160.227 | 169.57.134.146 | |
| Toronto, Canada | 169.53.184.72 | 169.53.184.77 | 158.85.97.148 | |
| Washington DC, USA | 50.97.60.166 | 173.192.205.195 | 50.97.33.58 | |
| Washington DC, USA | 169.55.87.188 | 169.55.87.173 | 169.55.101.52 | |
| Amsterdam, Netherlands | 159.8.223.72 | 169.50.181.180 | 159.8.223.74 | |
| Paris, France | 159.8.77.42 | 159.8.77.36 | 159.8.77.34 | |
| Washington DC, USA | 169.63.70.87 | 169.55.87.174 | 169.63.70.88 | |
| Dallas, Tx, USA | 169.46.49.132 | 169.46.49.136 | 169.46.49.133 |
The monitoring and calendaring micro services require communication over TCP port 443 with nucleusproxy.lifesizecloud.com. If you are unable to whitelist the domain, the current IP addresses are 54.68.233.232 and 52.37.153.208.
This complete list of Lifesize Cloud front-end server addresses is always current and available under Advanced Settings on the Lifesize Cloud Admin Console.
Lifesize also announces new server locations and node addresses via the Lifesize Cloud Status Page located at status.lifesizecloud.com. Please subscribe so you’re always in the know.
For customers unable to open the destination port 3478 to any IP addresses, you must whitelist the following servers for direct media.
| Location | Direct Media Servers |
|---|---|
| US East (N. Virginia) | 34.226.224.62 |
| US East (N. Virginia) | 34.237.8.195 |
| US East (N. Virginia) | 34.238.144.152 |
| US East (N. Virginia) | 52.204.186.244 |
| US East (N. Virginia) | 35.170.89.232 |
| US West (Oregon) | 35.162.62.130 |
| US West (Oregon) | 52.37.223.46 |
| US West (Oregon) | 52.88.206.94 |
| US West (Oregon) | 52.36.109.75 |
| US West (Oregon) | 52.35.73.26 |
| EU (Frankfurt) | 18.194.74.68 |
| EU (Frankfurt) | 18.195.230.60 |
| EU (Frankfurt) | 18.196.16.51 |
| EU (Frankfurt) | 18.196.176.24 |
| EU (Frankfurt) | 18.196.96.64 |
| EU (London) | 35.176.137.235 |
| EU (London) | 35.177.18.69 |
| EU (Paris) | 52.47.107.130 |
| EU (Paris) | 52.47.154.221 |
| EU (Paris) | 52.47.85.187 |
| Asia Pacific (Mumbai) | 13.127.58.196 |
| Asia Pacific (Mumbai) | 35.154.214.195 |
| Asia Pacific (Singapore) | 13.250.133.72 |
| Asia Pacific (Singapore) | 52.220.65.111 |
| Asia Pacific (Sydney) | 13.211.51.193 |
| Asia Pacific (Sydney) | 52.63.94.159 |
| Brazil (Sao Paulo) | 54.233.72.226 |
| Brazil (Sao Paulo) | 52.67.150.14 |
rev.02.14.2018 -- added Brazil direct media IPs.
Hi Michael,
I would like to expand your list of IP addresses to support the Web App firewall traversal methodologies. Web App uses a different method for traversing a firewall than the desktop app does.
In some situations it might be necessary for the Web App to traverse over a single secure port (443 TCP), in these events the call will hand off to a new set of servers / IP addresses to accommodate the traversal method. These IP addresses are listed below.
- Robert