Unable to Access 220 Web Interface

Document created by michaelt on Nov 1, 2016Last modified by tdodson on Nov 3, 2016
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You may experience an issue attempting to access the Web interface of the 220 series. If so, below should help you allow access to the system.


1. Open Google Chrome

2. Open Settings

3. Click "Show Advanced Settings"

4.Scroll down to the Network section and click on Change proxy settings...

5. Select the Advanced tab.

6. Scroll down to Security category, manually check the option box for Use TLS 1.1 and Use TLS 1.2.

7. Click OK.

Screenshot 2016-11-03 14.22.48.png

Now you should be able to browse to the Web Interface of the system.


Please note, we have a hotfix available (5.0.70) if you would like this hotfix, please contact us by submitting a ticket at the link below:


Contact the Lifesize Customer Support Team


This document was generated from the following discussion: Unable to Access 220 Web Interface

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