The image of the modern office has changed drastically during the past decade. From the internet and cloud architecture to smartphones and telecommuting — it’s easy to see that change is happening quickly and constantly, requiring us to find different ways to collaborate and work together.
As the digital revolution improves the work life of employees, IT departments are left with difficult technology implementations and urgent deadlines, all while trying to ensure the organization remains secure from outside threats. While these advances in technology and efficiency help end users, the list of problems to solve, programs to manage and devices to integrate only seems to get longer. It’s inevitable that the demands of IT get more complicated as technology gets more advanced and the workforce becomes more remote, so it’s now more important than ever for IT departments to have the right resources to operate efficiently and effectively.
In this guide, we will look at some of the best ways to “mind the gap” between IT and end users to enhance connectivity in today’s scattered workforce.