Guest Users - Call failed to Connect into Meeting via WebApp / Browser

Document created by akrishnamohan Support on Nov 29, 2017
Version 1Show Document
  • View in full screen mode
  • Ensure you have valid URL (
  • Please confirm your PC / Laptop has a camera / mic connected (externally or in-built)
  • You camera / Mic must be detected under "Choose your camera preferences" / "Use computer audio"



  • If you dont see your camera recognized, from the Address bar, click the Camera logo to Allow your camera / microphone.
  • If you dont have a camera / mic with PC, toggle of the camera / microphone switch to proceed joining the meeting.


  • If you still observe troubles joining a virtual meeting room, please open a support ticket with us reference to this Community thread.