2017 was a big year for Lifesize with the release of our new web and desktop apps. We know you are busy with your own business, and it can be distracting to implement new features and products mid-year. So what better time than now to start using the best app Lifesize has ever released.
The new apps have a simple and easy-to-use design, more powerful moderator controls and automatically update so you always have the latest and greatest version. The feedback on the new apps has been very positive, and we are eager to help all of our customers with the transition.
“Scheduling is sooooo much better now. I absolutely love it! We appreciate all the work the team has done to improve the quality and experience. Well done!” – An Enterprise Software Company and Lifesize Customer
While many have completely switched to the new app, there are a few companies who rolled out the new desktop app last year who still have some users making calls on the old, legacy desktop app.
Below is everything you need to know whether you are looking to deploy the new desktop app for the first time to your organization or transition the last few of your users.
- Uninstall the old desktop app.
- Download the new desktop app.
- Or Install the Windows MSI file (optional).
- Log in to the Lifesize admin console. Go to Advanced Settings > Network > Downloads.
- Get more info on Using and Customizing the Lifesize Windows (MSI) Installer.
- Read our FAQs
The old desktop app is approaching end of support so it’s important to make the switch now. For a full list of differences between the old and the new app, and other frequently asked questions, read our new app FAQ.