Coming Soon: Changes to Joining a Meeting from Google Chrome

Document created by aetheridge Employee on Aug 6, 2018
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In order to improve the experience of joining a Lifesize meeting for desktop app users, we are making a change in the join flow for Google Chrome™. We have found that most users, who have the Lifesize desktop app installed, would prefer to default to using the desktop app when joining a Lifesize meeting.

 

After we release this update, if you join a Lifesize meeting through the join url, call.lifesizecloud.com/extension AND Chrome is set to open as your default browser AND you have the Lifesize desktop app installed, then your call will launch using your Lifesize desktop app. If you do not have the Lifesize desktop app installed and are joining through Chrome, your call will launch in the browser using the Lifesize web app.

 

You will still have access to the full-feature Lifesize web app by going to https://webapp.lifesizecloud.com from your Chrome browser. Meetings joined from within the web app will continue to launch in the web app.

 

For more information about browser support for the Lifesize app, refer to our product help page. If you have any questions about these changes, please contact Lifesize support or leave a comment below.

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