Advance Notice: New Cloud Architecture

Document created by elizabethh Employee on Nov 13, 2018Last modified by elizabethh Employee on Nov 19, 2018
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The Lifesize cloud-based service continues to grow at an astonishing pace. In order to meet the needs of our growing customer base, we must adapt how we deliver the service.


We have developed a new cloud-based service architecture designed to handle massive global scale and rapid usage growth, while enabling us to improve reliability and accelerate the pace of innovation. Our new cloud-based service architecture breaks down monolithic server applications into smaller, simpler microservices. This modern, streamlined approach leverages proven best practices to enable a world class experience. It will enable us to achieve a level of quality, reliability and scalability never before seen with cloud-based video communications.



  • Industry-leading call quality and content sharing
  • Highest service availability and reliability
  • Improved resilience and performance on low bandwidth networks
  • Accelerated feature development


We will implement a phased rollout of the new architecture. You should not notice any changes during the implementation. The only change that may be required is an update to your firewall rules. This is only for a small number of customers that have very specific firewall rules in place. We will follow up with a timeline for this phased rollout as well as provide instructions for the firewall changes.

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