Notification: Lifesize Support Hotline number for Europe *UPDATE*

Document created by nrajurkar Support on Dec 12, 2018Last modified by cmcclure on Jan 15, 2019
Version 2Show Document
  • View in full screen mode

Hello,

This proactively notification is to inform customers in Germany who are using Lifesize Support Hotline number (00-800-5433-7493) to reach Support Team. You may get response like “This phone number is regional limited and from your area not reachable” when dialing Support Hotline number. This issue is not happening with all Telecom Providers but few. We have changed out new support lines across the globe, please use the support numbers listed below moving forward:

Please call us at +1-512-347-9300, 1-877-LIFESIZE or one of our global phone numbers below.

Americas: +877-543-3749
Canada: +877-543-3749
United States: +877-543-3749
Latin America: +1-512-347-9300
South America: +1-512-347-9300

 

Asia: +800-2573-6668
China: 00-800-2573-6668
Australia: 0011-800-2573-6668
India: 000-800-100-3515
Hong Kong: 001-800-2573-6668
Japan: 010-800-2573-6668
Singapore: 001800-2573-6668

Europe: +800-5433-7493
Belgium: 00-800-5433-7493
Finland: 990-800-5433-7493
France: 00-800-5433-7493
Germany: 0800-000-7377
Italy: 00-800-5433-7493
Netherlands: 00-800-5433-7493
Norway: 00-800-5433-7493
Spain: 00-800-5433-7493
Belgium: 00-800-5433-7493
Sweden: 00-800-5433-7493
Switzerland: 00-800-5433-7493
United Kingdom: 00-800-5433-7493

Below are three alternate ways to reach Lifesize Support Team:

1. Submit support ticket using URL: https://www.lifesize.com/en/support/contact-support

2. Send email to support@lifesize.com with issue details. You will receive email response with support ticket number within few minutes.

3. Use "Live Chat" on URL: https://www.lifesize.com/en/support/contact-support

Our apologies for any inconveniences this may cause.

The Lifesize Team

Attachments

    Outcomes