February 1, 2019 Update: We’re making great progress and will soon begin a phased rollout of the new architecture. The new architecture is designed to scale dynamically to always provide the best video conferencing experience for our customers.
To continue improving our service and keep up with the demands of our increasing growth, we are changing our IP address policy. Our new policy allows the Lifesize cloud service to change quickly without requiring customers to make frequent changes to their networking infrastructure.
Please review the attached document and adjust your firewall and DNS settings.
Moving to the new firewall and proxy settings as soon as possible will improve your overall experience, minimize any future changes and put the burden of port management on Lifesize.
Learn more about the benefits of the new architecture: Advance Notice: New Cloud Architecture
Translated versions of this document are attached below.