End User documentation

Idea created by mphelan on May 29, 2015
    Under Consideration
    Score4
    • jgonzalez
    • jonfairman
    • pkarwowski
    • mphelan

    Following on from the post in relation to remote controls, I have also found it very difficult to locate static (non video) documentation on simply using the Lifesize Icon 400 in an environment where Lifesize Cloud and UVC ClearSea are not in use.

     

    In our example we use BlueJeans almost exclusively, and it took me several hours and a call to support (who were great ;o) to work out how to enter a meeting ID and passcode.

     

    Professionally produced end user documentation especially in relation to BlueJeans would make it a lot easier to sell the devices into my organisation

     

    Thanks again for Reading

     

    Mark Phelan