some of our Customers ask for the possibility to Auto-Answer Calls wich a Cloud Desktop Client is recieving.
This would work well for the locations that want to setup a computer as a "unit"
I second this for PC/Mac. I have a customer that uses auto-answer on the earlier Clearsea client. The application is kiosk in bank branches driven by PCs. Thanks!
Is this in the pipeline, at all?
Can you provide an answer here?
Currently, we don't have plans for this new feature. However, we, the Product Team, are regularly reviewing these great ideas and if an idea receives a high amount of votes/attention, we will definitely evaluate it in more depth.
I also like this idea and in some cases this would work well for us. One suggestion if it ever goes forward is to have it set as NOT automatically on as in the ClearSea client but something you could check off in a settings menu if you needed it activated. Thanks
What's up, Clare? How's everything going?
Let's bring on the votes!
Hey, I'm good. Just perusing some of the recent post.. How are you?
I'm doing well! I never heard back in regards to the testing you were doing with support, how did that turn out?
I recall the conversation we had about the pixelated video and pink/purple hue.
We have had a couple of meetings with Joe Peary and from what I gather, the Webapp is the issue and we are hoping to see a significant change in how the webapp acts in the next 3-4 weeks. What I think is the issue is that the webapp encodes in something other than H264 because it is still a remnant of the WebRTC client. The data packet then needs to be converted to H264 at the 1st server it hits and that is possibly the cause of the sync issues that we have seen. The coloring and loss of intelligible audio is likely an artifact of the original encoding scheme taking up very close to the amount of bandwidth available to whatever connection is being used for the call because it tries to send out 720p but doesn't have the capability and coughs up pink and grey puke... We are simply using thick client only for our calls which encodes in H264 right at the client and waiting till the webapp is fixed before we try another call from a browser in a meeting situation although, if you have a connection with over 5Mbps upload speed it does not seems to be as much of and issue but that isn't the case very often from home networks in Canada at least. This is a bit of an uncomfortable situation because we are right at renewal time so we are having to dump out a big pile of money for something that is not working as it had and as we really like to use it in the hope that this will be fixed very soon.
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