Log in to create and rate content, and to follow, bookmark, and share content with other members. Not a member? Join Now!

Feature Request - Personal Invite Email Templates

Idea created by jsaylor

on Jun 26, 2015

Comment • 20

In Development

Score152

+145 more

I request that the Clients (ClearSea, Video and Cloud, if all available) be able to save and choose from email templates when inviting people to meetings, or to call them. This would allow our customers to personalize their email templates to their own corporations and regions. Currently, if our customers want to personalize their invite emails, they have to do so manually every time they send one out. The change could be something like a drop-down arrow for email, that allows you to "Use a Generic Template", "Create a New Template", or "Choose a Template". This change would make the invite process much more simple and clean for our customers. You could even go as far as allowing the generic email template to be altered by an admin, so that it better fits the customer's environment.

20 Comments

mmwaseem Sep 2, 2015 11:07 AM
It would be a nice feature to add. I don't have much to say, sending more invites with ease will be loved by end-user.

I manually copy paste instruction (client download instruction or some tips ect.) every time invitation is sent from my mail client, you have to remember the invitees on many instances are first timer on video call or LifeSize Cloud.

I strongly believe this feature request should get more priority than scaling on the votes basis. It will surely be a feature help increase demand for video conferencing.
Like • Show 11 Likes11
Actions
- fbazan @ mmwaseem on Sep 4, 2015 6:46 AM
  A customer recently pointed to me their desire to even change the language of the join/call/VMR template as by now the language displayed on the email is linked to the default language of the cloud client. The possibility to select templates could be a great improvement for their day by day ops.
  Like • Show 10 Likes10
  Actions
frichard Sep 14, 2015 10:12 AM
This is important for enterprise customers. if you have more than 50 persons, it is easier to advise to send email that reflects the company policy with the right font, the right language and the correct logo.
Like • Show 9 Likes9
Actions
phatton Oct 15, 2015 5:43 AM
It's one of those things which makes the whole call look far more professional, IMHO
Like • Show 7 Likes7
Actions
sdemets Jan 13, 2016 4:11 AM
I would even go further than this. When you click the link in the email invitation, you go to the Cloud web interface. Why not be able to customise this one too? It could be linked to your company through the administrator interface...

Just my €.05,

Steven
Like • Show 7 Likes7
Actions
mhelmbrecht Feb 11, 2016 10:19 AM
Much of the function you highlight is hard coded into our software clients today. We plan to invest in modifying this in Cloud to enable customer control over the content of their invitations. This will likely come in phases first with some administrative control, and then with some individual user level control.
Like • Show 5 Likes5
Actions
- hikarukobayashi @ mhelmbrecht on Apr 21, 2017 3:03 AM
  Michael-san,
  
  "Enable customer control over the content of their invitations."
  This is very important for our customers.
  Could you please update this information?
  
  Invitation mail for default template in Japanese has problem of shortage message.
  Like • Show 3 Likes3
  Actions
agrimaldi Nov 4, 2016 6:45 AM
Hi Team,
do we have any timeline update on that?

Thanks in advance.
A
Like • Show 6 Likes6
Actions
pete.shora Apr 25, 2017 3:50 AM
Any news on this?
Like • Show 2 Likes2
Actions
jduncan Apr 25, 2017 8:25 AM
Pete, we are working on the capability to add a custom email message to your cloud clients - at the account level. This work is in development and we hope to have a release out in the summer timeframe.

Thanks,
Like • Show 9 Likes9
Actions
- richard.poweska@greenfield.com @ jduncan on Jun 8, 2017 8:32 AM
  One of the features I'm really looking for is the ability for users to be able to send meeting invites not only with the Lifesize WebApp link (eg. https://call.lifesize.com/extension/######)
  but to also have the option to call using the Lifesize Cloud Desktop App eg. (lifesize://#######@lifesizecloud.com;guest=), or even modify the text to say something along the lines of:
  Connecting using the Lifesize Cloud desktop app?
  Just open the Lifesize application, click on meetings and Select the following meeting.
  
  I find that many internal users within our company are joining the meetings just by using the WebApp, but when performance isn't as good as the desktop app, primarily because they probably have a bunch of other tabs open in their browser.
  Like • Show 3 Likes3
  Actions
  - jduncan @ richard.poweska@greenfield.com on Jul 6, 2017 8:07 AM
    Rich,
    FYI, with our new clients (currently in beta), we have added the link to join using the desktop app as a default to the email and calendar invites.
    
    Thanks,
    
    Josh
    Like • Show 1 Like1
    Actions
    - richard.poweska@greenfield.com @ jduncan on Jul 6, 2017 9:01 AM
      Hi Josh, is it possible to have access to the Desktop App beta? Also, will the software updates still require Admin access to update? Or have that been addressed as well?
      
      Rich Poweska
      Manager, IT Service Delivery
      Like • Show 2 Likes2
      Actions
      - jduncan @ richard.poweska@greenfield.com on Jul 6, 2017 9:24 AM
        Rich, you bet. Will have info to you shortly. The new desktop app will require admin access to deploy but will not need it for updates.
        
        Thanks,
        Like • Show 3 Likes3
        Actions
ashleeball Jul 26, 2017 8:53 PM
Personalisation Personalisation Personalisation. Always a good plan.
Like • Show 4 Likes4
Actions
richard.poweska@greenfield.com Apr 26, 2018 8:57 AM
I see this is in development, do we have a target timeframe for completion?
Like • Show 4 Likes4
Actions
rick May 25, 2018 5:18 PM
A customer called into support asking for a custom templates for invitations. They do business with non-Lifesize users as well as Lifesize Cloud users so they have to manually change the invite every time they send out an invitation so they have a standard response regardless if the invitee is a Cloud user or not.

This is the template they send as a standard response:

You’re invited to call "Cloud User's" test bridge on Lifesize.

- Connect over video using a laptop/desktop/tablet/mobile device:
https://call.lifesizecloud.com/extension/"CloudExtension"

- Connecting from a Lifesize conference room system? Just dial "CloudExtension" with the keypad.

- Connecting from a conference room system that is not Lifesize, dial:
"CloudExtension"@lifesizecloud.com<mailto:"CloudExtension" @lifesizecloud.com> or 50.97.60.16##"CloudExtension"

- Call in by phone for voice only:
US: +1-844-572-5683 extension "CloudExtension"

- Additional international numbers:
https://call.lifesizecloud.com/numbers
Like • Show 4 Likes4
Actions
skanwaljeet00 Aug 6, 2018 3:51 AM
>
Like • Show 2 Likes2
Actions
pete.shora Oct 18, 2018 9:37 AM
Any update on when this is to be expected?
Like • Show 4 Likes4
Actions
kpinkham Dec 10, 2018 4:33 PM
It is now possible to customize an invitation for Outlook plug in users.

Customizing invitation via outlook plugin Guide
Like • Show 1 Like1
Actions

Feature Request - Personal Invite Email Templates

Related Content

Incoming Links