when adding contacts to the directory manually, they are always indicated as "Available" (for non-cloud contacts).
I request as feature, that they should be indicated as "Unknown" or something like this, since people are confused when they are calling them and get an "Unavailable".
In the old ClearSea app, this has been resolved by four different status indicators:
- green filled circle = available
- green outer circle / white inner circle = unknown
- green outer circle with clock icon = away
- grey filled circle = offline
Maybe you can add some similar status indicators for the Cloud App?