Is it "extension" or "dial string"

Idea created by ryanf404 Partner on Sep 3, 2015
    Delivered
    Score6
    • btay
    • michal@audiopro.cz
    • rglaser
    • sallen
    • kmukherjee
    • john_wallace@acushnetgolf.com

    I keep getting the question "What is the extension?" or "What is your dial string?"

     

    On the invite below, you use the term "extension".

     

    Join Sales Pipeline Review on Lifesize Cloud

     

    View dialing options or install the app:

      http://lifesizecloud.com/1289759

     

     

    Join as an audio only caller:

        US: +1-844-572-5683 extension 1289759

        One Tap Dial: +18445725683,,,,1289759#

        International numbers: https://manage.lifesizecloud.com/#/numbers

     

    When you sign in as a guest user after downloading the app, you use the term "dial string"

     

    Screen Shot 2015-09-03 at 8.08.28 AM.png

     

    This message needs to be consistent. Use "extension" or "dial string" or "personal ID number" or "meeting ID" or "ID Number" or a new term - but keep it consistent please.

     

    Also, it would make sense on the email invite to say briefly: "If instructed, please use extension: 1289759" - for example:

     

    Join Sales Pipeline Review on Lifesize Cloud

     

    View dialing options or install the app:

      http://lifesizecloud.com/1289759

     

     

       If instructed, use this extension: 1289759

     

    Join as an audio only caller:

        US: +1-844-572-5683 extension 1289759

        One Tap Dial: +18445725683,,,,1289759#

        International numbers: https://manage.lifesizecloud.com/#/numbers

     

    Thanks,

     

    Ryan