I have a reseller who is also selling blue jeans.
For the renewal process they always present the statistics for the whole year.
They would like the same for Lifesize end users.
Can we do it?
Florent, the reseller has access to customer use data in Salesforce.
Many thanks for your answer.
The data available are only the last 30 days, not over 1 year.
one possibility, is to let the reseller have access to the client dashboard.
Resellers can have access to the client dashboard. The customer just has to enable them as an additional administrator on the account.
We will also look at putting annual data into salesforce.
Indeed but if the customer creates an account for his reseller, then this contact appears in the directory, and eats up a Cloud seat (for Standard/Premium subscriptions).
Could we think of "hidden admin accounts" that do not appear in the directory, and do not eat up seats?
Many thanks Michael,
The purpose is to prepare a good presentation for renewal.
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