When you add a recent caller as a favorite on an Icon system, only the extension is saved. I'd love the ability to be able to edit the favorite and add some kind of name so I know what the name of that contact is next time.
I was just about to create an idea about this, this is a pain that I just discovered. I know we can create group contacts but sometimes, I don't want a contact to show up in everyone's directory. I created a favorite for an external vendors meeting room who is using a product that will remain nameless, this shows up as a long dial string on an icon with no option to rename it to something simple. If I created a group contact anyone could dial that meeting room from anywhere when I only want it visible in 2 rooms. Editing a contact can be done easily on a 220 system, this really needs to be added on an icon
There is a way to accomplish this today, but it takes a little more technical prowess than perhaps we would all like. Nevertheless, wanted to make you aware. You can add a favorite plus name from the CLI in the Icon, details here:
Creating a Favorites directory on Icon series
Steve Allen also wrote a script that makes this a little more simpler/interactive which you could run from Mac terminal or Cygwin on Windows:
Icon Favorites Scripts
Like I said, a bit techy, but it can get you there. Hope that helps!
Ill do that but this should be a basic feature available without requiring CLI. Im sure you agree with me though.
Video Conferencing Technologist, Client Services
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