LS Cloud - IVR wait time

Idea created by hikarukobayashi Expert on Feb 14, 2017
    Under Consideration
    Score0

    Our customers connect to LSCloud from unpaired endpoints.

    They enter conference ID or passcode at DTMF from endpoint.

    However, they will be disconnected before finish entering the DTMF number.

    IVR's wait time is short.(15sec - 20sec?)

    Can you extend this wait time?