Feature Request - Filter Alerts For Icon Health Monitoring

Idea created by mphillips13 Support on Mar 20, 2017

    Creating the request on behalf of a customer (SPS Commerce).


    The Lifesize Icon Event Alert is a feature that is useful. Administrators who have multiple devices would like a way to filter the types of alerts that are being received. It would be appreciated if the feature has a setting or configuration to prioritize alerts. It would be ideal for alerts for the Icon going to "Sleep" for example, to be low priority, and thus able to be filtered from alerting the administrator. Alerts for "High Video Packet Loss" be as a high priority and sent to subscribers.


    Currently, administrators are receiving multiple alerts from devices behaving normal expected functions such as going to "Sleep".