Idea created on behalf of partner: S.I. Contact
Today, an Icon will trigger packet loss alerts if a remote endpoint not belonging to his same Cloud presents loss on his call leg.
Example: Let's suppose I have a point-to-point call between 2 Icons and each one belongs to a different Cloud subscription. Now let's suppose I have packet loss between Icon A and the Cloud server. In this case will Icon B notice that packet loss and raise an alert.
This behaviour generates alerts to a Cloud admin while there's no problem on his Icons' network.