No Audio when calling from Cisco Jabber to LifeSize ClearSea

Idea created by zongfeng_li on Aug 1, 2017
    Under Consideration
    Score5
    • akira.estrada
    • ugupta@lifesize.com
    • barne.tholenaars@veenman.nl
    • nrajurkar
    • zongfeng_li

    We have implemented Cisco Jabber with Cisco CUCM server in group company

    but faced no audio issue from ClearSea server to Cisco Jabber client.

     

    As attached, sometimes Cisco Jabber client is able to receive audio successfully

    but sometimes is NOT able to receive audio.

    In all cases, Video receiving/sending  and Audio sending are OK

     

    LifeSize support team asked us to raise ideas here. Any suggestions?

     

    Thanks.