I am working with a large propsect and they are conducting a very thorough proof of concept at the moment - evaluating several vendors. The APAC IT manager there raised this with me and then showed me. I have to agree with him . He is right! This is worthy of R&D consideration.
When a VMR is pin protected, the invited participants/guests will naturally be prompted to enter the pin # when they connect. On the HD phone the 'keypad icon ' is a few scrolls away and the user must go searching for it in order to enter the number. Can this be made easier or context sensitive ( bring the keypad to the first screen?) ?