Call in by phone option from the thick client

Idea created by jwinterbottom on Oct 24, 2018
    Pending Review
    Score2
    • jwinterbottom
    • radhika

    Hi All,

     

    i just helped someone through a phone audio/thick client setup and realized the work flow for that type of setup is not that great.  When configuring your webcam and audio settings there really needs to be a clickable option to use the phone instead of computer audio.  You get this option when joining as a guest or joining using the meeting link but not when you join a meeting from the directory using the thick client.  The thick client assumes that your default audio options are all computer based.  It’s not a very uniform process.  If there is a way to do this and I’m incorrect, pleas feel free to let me know.