Wanted to get some customer feedback on how you all set up your conference rooms. Let me know what you prefer!
In concept monitor is preferred because of the directional concept, but in practice it needs to be set to phone because the 2nd generation phone units can't properly cancel TV echo and the output quality from phone beats most TVs.
My preferred choice would be external audio equipment.
The perceived audio quality is just as important for a good videoconferencing experience as the video quality. Speach intelligibillity is crucial, and one can only expect that much from the buit in speaker in the phone.
To optimize echo cancellation - make sure to place both the speakers and the microphone(s) according to the setup recommendations or just play around with different setups to find the optimal placement.
I voted monitor/TV. I prefer the audio coming from the direction of the screen. I can't get used to seeing people on screen but hearing theyr voices coming from a very different direction. Maybe via some sort of soundbar or speakers placed besides the TV.
External audio (room speakers) which wasn't a choice. Even in our own offices we do that, because as mentioned above the audio experience is every bit as important as the video, and while the phone is great for a huddle room or home office it just doesn't cut it in a normal sized conference room. And TV speakers, while they do focus the audio in the same areas as the video usually fail to impress.
We have two configurations when deploying Lifesize Phones in VC meeting rooms. For small rooms (upto 9/10sqm) the audio from the phone is nearly always good enough, and also you have only one place to control the volume (on the phone) and not on both phone and TV (users get confused).
In large meeting rooms we have separate speakers for VC audio, taken from the line out of the codec - again pre-set volume and only adjustable from the Lifesize phone - again, solves user errors with otherwise having two volume controls
I voted phone as these tend to sit in the middle of our boardroom tables and offer better all round sound than the TV at the far end of the room.
Thank you, Gary!! I heard you were no longer with First Names. Does this mean you're no longer a Cloud customer!
Still with First Names, just not permitted to advertise the fact (Technical security apparently).
And still very much a cloud customer
Ah that is fantastic news! tbozeat will be happy to hear this!
Please let us know if you need anything at all!
Thank you, much appreciated
We recently set up a 28' x 37' conference room with 7 ceiling speakers for all audio and the HD phone for the mic. My users love it. LifeSize support gave me instructions for doing a "ping test" to calibrate the system for echo cancellation.
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