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Bandwidth Settings for LifeSize Room

Question asked by tlindsey Administrator on Jan 15, 2015
Latest reply on Jan 15, 2015 by tlindsey

We have 3 Lifesize units in 3 different remote locations in the US. All three locations are connected via DS3 to a MPLS private network. When we have a multi-site call with all 3 locations the video/audio quality is poor, and on the connecting unit I noticed packet loss and a varying resolution. After researching, I noticed the connecting unit's Incoming/Outgoing Call Bandwidth is set to 1024Kb/s. Given our available bandwidth, I've set the bandwidth to Auto on Outcoming/Incoming call and total bandwidth on all 3 units. Is this the correct action? I'm not sure if this has helped our problem, as no one has held a conference since. Any recommendations are appreciated.