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Excuse my ignorance, I've a question about network protocol preferences

Question asked by tlindsey Administrator on Jan 15, 2015
Latest reply on Jan 15, 2015 by tlindsey

We're currently running a Room 220 unit and I believe the ISP isn't given any priority to audio/visual data on the network. They've asked for the AV packet protocol so they can adjust their Quality of Service. Can you advise me what this might be. They don't recognise H323 as a protocol.