AnsweredAssumed Answered

Lifesize Icon 600 disable auto upgrade

Question asked by alexajo1 on May 11, 2015
Latest reply on Nov 6, 2015 by akrishnamohan

Dear All,


We've a Lifesize Icon 600 connected to the Lifesize Cloud service. This EP isn't a static one as we use it on several rooms (it's mounted on moveable stand).


Our main problem is that it's not the first time we want to conduct a VC ASAP and there's an upgrade available and we didn't notice it right away to cancel it. We've to wait for it to finish, delaying the VC and this sometimes can be quiet problematic and frustrating.


Is there a way to disable this automatic upgrades so that we can control when to perform them?


I've searched and didn't find a solution, can you please help me?


Thanks in advance.


Kind regards,