AnsweredAssumed Answered

ICON unable to upgrade or downgrade

Question asked by whchia Partner on May 20, 2015
Latest reply on May 28, 2015 by jwinterbottom

User encountered the issue titled above where after the updating process and upon restart of the codec, the firmware version still remains the same. Revert is not working as well and the alternate firmware version info is empty. Only current firmware version is shown which is v2.0.9.


Anyone face this issue before?


Any advise is appreciated. Thks.