Is anyone out there using AMX to control their 220 series codec over serial connection?
We have a customer who is reporting that their serial connection keeps dropping and it would be helpful to get info on a configuration that is working properly.
FYI I've had a couple of AMX based systems controlling a 220 system for over a year. The client has had occasional issues but as far as I've been able to reproduce them they were 'user errors'.
I can't think why a serial link should drop unless its a connection issue, or if you are using a USB port then the USB/RS232 converters can be an issue.
This is great feedback. We are working directly with the development and support team over at AMX. Any issues can be addressed quickly on both sides.
If you have any USB to Serial dongles that you have found very reliable please let us know. We will test here and add to our recommended list.
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