In the event UVC (1100/1150/3350/3380) server is down, is there any monitoring features in place to alert user?
i.e.: email alert?
Appreciate all the inputs. Thank you.
There are a few approaches, and it is a bit dependent on what UVC Apps you are running. One thing I like is to just use an open source monitoring tool like Nagios or Zabbix. These tools can run a simple ping test against any device and alert you if the device stops replying. You could take it one step further and use Nagios/Zabbix to check that certain ports are responding. For instance, for UVC Video Center, you could check that ports 443TCP, 554TCP, and 1935TCP are responding, this check will confirm that web, recording, and streaming services are operational. For UVC Clearsea, you could check that 443TCP and 35060TCP are responding, these are the ports required for client authentication and registration.
Hope that helps. Thanks!
Hi Scott Rankin,
Thanks for your reply.
My customer is running UVC Multipoint. Which ports are more crucial for monitoring? Besides, do you mind to share in details how it works? I thought Lifesize UVC Platform server is hardened. We are not able to install any agent client. How can i go about this?
Appreciate your advice.
You would need to run Nagios or other monitoring software on a separate non-UVC server, running Linux or Windows Server, for example. This would not be a Lifesize service but they represent standard tools for server monitoring that are useful for infrastructure from all companies. You would need for it to be installed and setup by a competent systems administrator. There are also SAAS possibilities on the internet for anything that is accessible through a public IP.
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