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No PTZ on 10x camera connected to Room 200

Question asked by pkanalas on Jul 16, 2015
Latest reply on Jul 21, 2015 by pkanalas

We had an emergency and needed to take a 10x camera off of a Team 220 (Firmware 5.0.4) and put it onto a Room 200 (Firmware 4.11.13), however the camera controls are not working now. Any idea why? Could this be caused by the mis-matched firmware or is there some other reason?

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