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Interoperability between Polycom RMX 2000 and UVC Multipoint

Question asked by deamon_ip Expert on Aug 21, 2015
Latest reply on Aug 21, 2015 by jsegovia

Dear all,


I need your help. I had scenario as below at customer site:


Follow customer requirement about compatible between UVC Multipoint and RMX. When we do the call from UVC Multipoint to RMX, from UVC Multipoint, user can receive video and audio. But  from RMX, user can only receive audio, no video. Version of RMX is 8.3. I suggested them to downgrade OS of RMX to 7.8 as LifeSize Release Note but customer not agree. We tried some way and got some results:

  • Set H.264: no video at Polycom site
  • Set H.264 SVC: no video at Polycom site
  • Set H.263: there is a video on Polycom but quality is only SD on both Lifesize and Polycom at 1 Mbps bandwidth.


Please help me. Thanks!