AnsweredAssumed Answered

"dial a number" bug 9.0.178 Win Client

Question asked by bhuebsch@elink-distribution.com Expert on Sep 7, 2015
Latest reply on Sep 8, 2015 by ranuar

Hi,

 

I today updated my client to 9.0.178.

With that update a new navigation gets established and manual dial out is only available from the "calls" context menu.

I don't think this is really intuitive and tried to deativate the "preview" checkbox. The manual dialer does not come back :-(

Anyway...

 

The "new" dial a number function also introduces the option to call an external voice participant - this is not working (for at least german landline as well as mobile numbers). Calls get rejected with a "not available" message. After this I cannot use the dialer anymore until logging out and in again.

 

Pls check this - thanks!

 

Beside that the dial comes up in English language although my client is set to German.

Outcomes