tdodson

WebRTC Client: Failed to connect

Discussion created by tdodson on Dec 8, 2015
Latest reply on Dec 30, 2015 by tdodson

When using Google Chrome, you may encounter this error when navigating to client.lifesizecloud.com

Screenshot 2015-12-08 13.45.55.png

 

Google has updated Chrome to no longer allow requests for the webcam from insecure sites (non-ssl). Which is causing this error to show up.

 

A workaround would be to use Internet Explorer for guest dialing from a browser.

 

NOTE: You can also use our new Call Me page for guest dialing, by using the link below and changing the (123456) to the extension you wish to dial. This will figure out which browser to put you on, and direct you to the right page.

 

https://manage.lifesizecloud.com/#/call/1234567

 

If you need any further assistance, please contact Lifesize Support at the link below:

 

Submit a Ticket, Lifesize Cloud

 

EDIT: Please see this article below on the changes coming to the WEBRTC Client and Web App.

 

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