AnsweredAssumed Answered

Audio only meeting guest gets a busy signal.

Question asked by dgarcia on Dec 11, 2015
Latest reply on Jan 19, 2016 by dgarcia

Our external meeting guests sometimes join by phone instead of video. Two guests successfully joined the meeting by phone. No other guests joined by video. One guest could not join because he kept getting a busy signal. How do I troubleshoot this situation? It has happened twice for this participant. Is there a way to directly dial a guest from the cloud icon system?