AnsweredAssumed Answered

LifeSize Cloud issue with mic volume on Win 10

Question asked by kzemdega on Jan 18, 2016
Latest reply on Jan 9, 2018 by akrishnamohan

Hi,

 

I recently upgraded to Windows 10 (fresh install on a formatted partition) and am having an issue with lifesize. Whenever I join a call it will reset the mic volume to 75% and mic boost to 0. It will then block me from increasing the volume (I can grab the handle of the slider but it will keep resetting as I move it around), but allow me to decrease the volume. I have tried running lifesize in compatibility mode for Win 7 and 8, both have the same issue. I did not have this problem on Win 7 on the exact same hardware configuration.

 

This effectively makes me unable to attend conferences because noone is able to hear me. Any help would be greatly appreciated.

 

Thanks,

Karlis

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