AnsweredAssumed Answered

far end content always freeze

Question asked by adeline Partner on Jan 25, 2016
Latest reply on Jan 27, 2016 by michaelt

Our customer notice that for all the sessions with the university in the USA, the shared content from the far-end will freeze after a few slides. The Powerpoint slides are shared from a Mac device in the USA.


Are these slides freezing issues documented? If yes, what’s the solution?


ICON registered with Cloud. But far end is using different brand of VC system.


Thank you.