Hi, so we have a client using the app on their ipad but wanting to improve audio quality so tried using a bluetooth speaker but it doesn't seem to be working. Is there any solutions for this?
We have replicated this in house and It is being tracked as issue IOS-635.
For updates, please reach out to support.
Can you tell us the iOS version on the iPad and the hardware version of the iPad?
Its an Ipad Pro on the latest iOS software, so did you replicate the same issue?
Yes, we did. The issue is being tracked under the number I mentioned above, IOS-635. Can you please provide the name of the customer experiencing the issue?
Teviot, is there going to be a fix to the problem so i can report back to our customer?
I don't have a date on the fix. Support might be able to provide more information, but since we just found this, the date for a fix is difficult to pin down. We will have to diagnose why this is happening before a promise can be made.
Thanks for you understanding,
I never saw an external bluetooth device running on IOS clients when we are using Lifesize cloud. Only mircophone and speaker is working for that.
I my opinion it's an Apple issue..
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