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Call Termination issues

Question asked by jwinterbottom on Feb 9, 2016

Hi all,

 

Not sure if this is a 220 codec issue or a clearsea issue.  I tried terminating a call from the clearsea console and the call  terminated fine but I then tried connecting another call which failed.  I went to the room and noticed every time I tried dialing a call an error popped up on my 2nd gen phone saying the call had not fully terminated and there was an option to end the session or view diagnostics which did nothing.  There was also a strange phone with an arrow logo in the top left corner of the phone display signifying that that a call was still terminating.  I had to reboot the codec to dial the new call.  Anyone else encountered this?  

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