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Unable to access LifeSize 220 series end-points using web interface.

Question asked by mmwaseem Partner on Apr 11, 2016
Latest reply on Nov 2, 2016 by bhuebsch@elink-distribution.com

Unable to access LifeSize 220 series end-points using web interface with Internet Explorer 11 and Chrome 49.0.2623.110 after upgrade to LifeSize Firmware 5.0.9.

 

With Internet Explorer 11 - it gets to the page where security SSL warning comes and click continue to open the popup window, however the password field does not come.

With Chrome (attached image) "This site can not provide a secure connection and it uses an unsupported protocol"

 

The release note for LifeSize firmware recommended the following browser. I feel it's very difficult to manage specific versions of browser without getting minor major updates by operating system and other sites and device requirements.

Microsoft Internet Explorer 9

Mozilla Firefox 23.0

Google Chrome 28.0

Apple Safari for Mac 5.1

 

Any discussion on temporary workaround till it's fixed will be a great help here.

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